Refund policy

Restocking 

All items must be picked up within 5 business days of purchase. Unless arrangements have been made and approved by eStore management, all items will be restocked without refund. Please be sure to contact us at shop@habitatpgw.org to make arrangements for pickup. 

Exchanges

In certain circumstances, we may be able to offer store credit or an exchange if items. These circumstances are at the direction of the eStore management team. 

Refunds

All online purchases are eligible for a full refund at the time of pick up, if the item does not meet your satisfaction when you see it in person. You must leave the item(s) and request a refund at that time. Approved refunds will be issued to the original form of payment. It can take up to 5 business days for a refund to reflect on your account. There will be no refunds once you leave the ReStore property and your purchase will be considered a FINAL SALE. Please contact us at shop@habitatpgw.org if you have questions.